Product FAQs

Questions regarding the device itself

Simply set up your device with the app, choose a program to control your plant growth (we offer a variety of public templates for ease), and observe your plant flourishing in optimal conditions. The app will provide guidance and notifications for maintenance requirements, ensuring that you enjoy watching your plant thrive with minimal effort.

The Cylinder version of Plantern weighs approximately 25 pounds, while the Base version weighs around 40 pounds. When empty, the Plantern can be easily relocated within your home or apartment, preferably with two people. However, when the bucket is full of water, weighing approximately 40 pounds, it cannot be moved. To drain the bucket, you can use the button on the app, which is automated for your convenience.

Plantern is designed to work indoors under regular home conditions from 17C (62F) to 25C (77F) and 20% to 40% humidity. Avoid any non air-conditioned space like an attic or garage as the device wouldn’t be able to provide the ideal conditions for your plant. Also leave ample space around the device so you’re able to open the door and add liquid into the bottles.

Plantern has been constructed to operate at the lowest possible noise level through the use of pump rubber cushions and insulation foam. In certain instances, the Plantern's noise output may reach up to 45 decibels, comparable to that of a small refrigerator or computer.

All spare parts for Plantern are available for purchase on our website, Plantern.us. For troubleshooting assistance or installation of a new component, kindly contact Plantern via phone or email.

Yes, the App is free and available in Apple and Android Store as well as available as a web app at Plantern.app

Growing with Plantern

Even if you're a complete beginner in gardening and technology, you can easily use our device as it is very user-friendly. The app provides public templates that you can use to grow your plants without any worries. Once you set up the Plantern device, it will automatically maintain the perfect conditions of air and water for the growth of your plants.

Compared to traditional soil-based cultivation methods, hydroponics offers numerous benefits such as efficient resource utilization, consistent and faster yields, reduced risk of pests and diseases, and increased versatility. Hydroponic setups can be established in any location and necessitate less water and space to produce equivalent plant quantities.

In general, hydroponic setups are best suited for plants with a short growing cycle, compact root systems, and a favorable nutrient-rich water environment.

Nutrients for hydroponic plants are readily available for purchase at gardening shops or online retailers. It is essential to select the optimal nutrient solution based on the specific plant you intend to cultivate. Ask your retailer or find online what's the best nutrient for your type of plant.

pH- (DOWN) and pH+ (UP) solutions for hydroponic plants are widely available in gardening shops and online marketplaces.

Shop for the CO2 mushroom bags on our website : CO2 Mushroom Bags

Seeds for your preferred plant can be obtained from a variety of sources, including gardening stores, online retailers

Shipping FAQ

Shipping is free anywhere in the United States, expect Hawaii and Alaska.

Returns FAQ